Data Controller
Samantha Welstead Hypnotherapy
The Gate House, Castle View, Saltash, Cornwall, PL124RD
Email: hello.swhypnotherapy@gmail.com
Telephone: 07935947503
Information Collected
Personal Information
- Name
- Address
- Telephone number
- Email address
- Date of birth
- Emergency contact details
Health Information
- Medical history
- Current medications
- Relevant mental health information
- Session notes
- Assessment information
- Treatment plans
Why Information is Collected
Information is collected to:
- Assess suitability for therapy.
- Deliver hypnotherapy services safely and effectively.
- Maintain professional records.
- Meet legal, insurance, and professional obligations.
- Manage appointments and communication.
Lawful Basis for Processing
Contract
Processing is necessary to provide the services you have requested.
Legitimate Interests
Processing is necessary to manage and improve professional services.
Special Category Health Data
Health information is processed for the provision of health and wellbeing services.
Storage and Security
Your information is stored securely using appropriate physical and electronic safeguards.
Reasonable measures are taken to protect information from:
- Unauthorised access.
- Loss.
- Misuse.
- Disclosure.
Only authorised persons have access to client information.
Retention of Records
Client records are normally retained for a minimum of seven years following the final appointment.
For clients under the age of eighteen, records may be retained until the client's twenty-fifth birthday, or longer where legally required.
Records are securely destroyed when retention periods expire.
Sharing Information
Information will not normally be shared with third parties without your consent.
Exceptions include:
- Serious risk of harm.
- Safeguarding concerns.
- Legal obligations.
- Court orders.
- Professional supervision where information is anonymised.
Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request restriction of processing where appropriate.
- Lodge a complaint with the Information Commissioner's Office (ICO).
Some rights may be limited where professional record-keeping obligations apply.
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Contact Information
Questions regarding this Privacy Notice or personal information requests should be directed to:
Samantha Welstead Hypnotherapy
Email: hello.swhypnotherapy@gmail.com
Telephone: 07935947503
Information Commissioner's Office
If you are dissatisfied with the handling of your personal information, you may contact the Information Commissioner's Office (ICO). The ICO is the UK's independent authority established to uphold information rights and data protection law.